Terms of service

Terms of Service — Crumble Rumble

Last updated: 02/03/2026

These Terms of Service govern your use of the Crumble Rumble website, products, and services. By accessing or purchasing from our site, you agree to these terms. If you do not agree, please do not use our website.

1. About Us

Crumble Rumble is a UK‑based food brand offering panjeeri‑inspired wellness products designed to support women through postpartum, perimenopause, and menopause. Our products are made in small batches and follow UK food safety and labelling regulations.

Company name: Crumble Rumble
Location: Peterborough, United Kingdom
Contact: info@crumble-rumble.com

2. Eligibility

You must be at least 18 years old to purchase from our website. By placing an order, you confirm that all information you provide is accurate and complete.

 

3. Product Information

We aim to provide clear, accurate descriptions of our products, including ingredients, allergens, nutritional information, and storage guidance.

  • All products are made in small batches, so slight variations in texture, colour, or flavour may occur.
  • Our products contain nuts, seeds, and other allergens. It is your responsibility to review ingredient lists before purchasing.
  • Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

4. Ordering and Payment

When you place an order, you agree that:

  • You are authorised to use the payment method provided.
  • All orders are subject to availability.
  • Prices are listed in GBP and may change without notice.
  • Shopify securely processes payments on our behalf.

We reserve the right to refuse or cancel any order, including suspected fraud or incorrect pricing.

5. Shipping and Delivery

We ship within the UK using trusted delivery partners.

  • Estimated delivery times are provided at checkout but are not guaranteed.
  • Once an order is dispatched, responsibility for delivery transfers to the courier.
  • You are responsible for providing accurate delivery information.

If a parcel is returned due to an incorrect address or failed delivery attempts, additional shipping fees may apply.

6. Returns, Refunds, and Replacements

Due to the nature of food products, we cannot accept returns unless the item is damaged, defective, or incorrect.
If there is an issue with your order, contact us within 48 hours of delivery with photos and your order number.

We may offer:

  • A replacement product
  • A partial or full refund
  • Store credit

We reserve the right to assess each case individually.

7. Subscriptions (if applicable)

If you subscribe to recurring deliveries:

  • You authorise recurring charges until cancelled.
  • You may pause or cancel your subscription anytime before the next billing date.
  • Subscription prices may change; we will notify you in advance.

8. Health and Safety Disclaimer

Our products are made with traditional ingredients known for their nourishing qualities, but they are not medical products.

  • Always consult a healthcare professional if you are pregnant, breastfeeding, managing a medical condition, or taking medication.
  • Individual results may vary.

9. Intellectual Property

All content on this website—including branding, packaging, product names, photography, text, and design—is the property of Crumble Rumble. You may not copy, reproduce, or distribute any content without written permission.

10. Website Use

You agree not to:

  • Use the site for unlawful purposes
  • Attempt to interfere with the website’s functionality
  • Copy or misuse any content or product information

We may suspend or restrict access to the site at any time for maintenance or security reasons.

11. Limitation of Liability

To the fullest extent permitted by law, Crumble Rumble is not liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures caused by events outside our control
  • Misuse of our products or failure to follow storage instructions

Our total liability for any claim is limited to the amount you paid for the product.

 

12. Privacy

Your personal information is handled according to our Privacy Policy. By using our site, you consent to the collection and use of your data as described there.

13. Changes to These Terms

We may update these Terms of Service at any time. The latest version will always be posted on this page. Continued use of the site means you accept the updated terms.

 

14. Contact Us

For questions, concerns, or support, reach out at: info@crumble-rumble.com